The Safety of our Guests is our Top Priority

Hosting Guests in the time of Covid-19

We already pride ourselves on delivering the highest level of guest safety, comfort, and overall satisfaction.  During this time, as the world fights to recover from the impact of the Covid-19 pandemic and travelers regain confidence to embark on new adventures, we are making sure all precautions are taken and best practices are followed for guests to, once again, come along with us.

 As Tanzania welcomes visitors and the tourism industry is reinvigorated, The Tanzanian Ministry of Natural Resources and Tourism has published a set of Standard Operating Procedures (SOPs) that all travel and tourism entities are expected to follow.  We have integrated these SOPs into our already established policies and procedures to ensure guest safety without sacrificing the adventures and memorable experiences that await them. 

The roads to adventure are open and are waiting for you. 

Here is what you can expect when you come along with us...

THE GUIDES WILL...

  • Wear masks as appropriate
  • Maintain at least 1 meter distance from others
  • Regularly wash hands with flow water and soap or use hand sanitizer 
  • Ensure guests follow protective practices 
  • Inform guests of what to expect at airports/airstrips, accommodations, and other travel entities.
  • Coordinate Covid-19 testing appointments for departure as appropriate

THE VEHICLES WILL...

  • Be cleaned and sanitized at the end of each day and between groups
  • Have hand sanitizer available for use
  • Have frequent touch points sanitized regularly by guides
  • Have posted phone numbers in case of emergency
  • Have receptacles for proper waste management

THE GUESTS WILL...

  • Wear masks as appropriate
  • Maintain proper social distancing with people not in their travel group
  • Wash hands with flow water and soap (when available) or hand sanitizer
  • Practice protective measures at all times
  • Inform guide if experiencing symptoms of Corona virus

Additional Information

  • SOPs are published for airports/airstrips, lake & sea ports, ground crossings, accommodations, protected areas (national parks, conservation areas, forest reserves, & museums), mountain climbing, and organized events
  •  Every tourism entity has designated a Covid-19 Liaison Officer to keep abreast of health protocols & preventative measures 
  • The short code 199 (free call) should be used in case of emergency
  • Thermal screening is expected at specific locations but should also be expected at many places, such as super markets and restaurants, throughout the country.
  • There are designated hospitals and clinics approved by the Ministry of Health, Community Development, Gender, Elderly, and Children (MoHCDGEC).

Covid-19 Resources

Looking for more information you can trust regarding Covid-19?  

Click on the links below.

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